Refund policy
Our Commitment to You
At Producerstack.com, we're committed to providing professional-grade sounds and tools that elevate your productions. We stand behind our products with confidence, which is why we offer a straightforward refund policy designed with music producers in mind.
14-Day Satisfaction Guarantee
We offer a 14-day money-back guarantee on all our digital products. If you're not completely satisfied with your purchase, you may request a refund within 14 days from the date of purchase.
When Refunds Are Not Available
Refunds will not be issued in the following situations:
- After the 14-day refund period has expired
- If products have been extensively downloaded or used in commercial projects
- If the refund request appears to be fraudulent or abusive
Before Requesting a Refund
We're dedicated to ensuring you get the most from our products. If you're experiencing issues:
- Check Our FAQ & Tutorial Resources: Many common questions are addressed in our FAQ Section.
- Contact Our Support Team: Email support@producerstack.com with details about your issue – we're usually able to resolve technical problems quickly
How to Request a Refund
If you need to request a refund:
- Email support@producerstack.com with the subject line "Refund Request"
- Include your order number and the reason for your refund request
- Our team will review your request within 2 business days
Refund Processing
Approved refunds will be processed back to your original payment method within 5-10 business days, depending on your payment provider. Once a refund is issued, download access to the purchased products will be revoked.
Questions?
If you have any questions about our refund policy, please don't hesitate to contact us at support@producerstack.com
Last Updated: 21st Oct, 2025